Privacy Policy
Your privacy matters to us. This policy explains how Epic Pulse Analytics collects, uses, and protects your information.
Last updated: June 2026
1. Information we collect
When you submit an inquiry form, request an EMI estimate, or contact us by phone, email or WhatsApp, we collect basic information such as your name, mobile number, email address, location, electricity bill details and the type of solar system you are interested in. We may also collect technical data such as your device type and IP address when you visit our website.
2. How we use your information
- To prepare and share a customised solar proposal or EMI estimate.
- To schedule site surveys and follow up with you on WhatsApp, phone or email.
- To process subsidy paperwork under PM Surya Ghar Muft Bijli Yojana on your behalf.
- To improve our website, services and customer experience.
3. Sharing of information
We do not sell or rent your personal data. We may share limited information with government portals (for subsidy processing), our installation partners, and authorised financing partners — strictly for the purpose of delivering the service you requested.
4. Data security
We use reasonable technical and organisational measures to safeguard your data against unauthorised access, alteration or disclosure. Sensitive documents (Aadhaar, bill, bank details) are accessed only by our subsidy team and are not stored on this website.
5. Your rights
You may request access to, correction of, or deletion of your personal information at any time by writing to epicpulseanalytics@gmail.com.
6. Contact
Epic Pulse Analytics Private Limited
Pratap Patti, Sahebganj, Muzaffarpur, Bihar – 843125
Phone: +91-72829 49671 · Email: epicpulseanalytics@gmail.com